911 Dispatch Position

University of Washington Police Department - Police Dispatcher / Call Receiver

 

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The information herein is provided by the respective agency and is only as accurate and as up-to-date as the agency representative(s) update this information. PST is not responsible for the veracity of this data as it is provided directly from the agency. It is ultimately the applicant's responsibility to verify any information about the agency with the agency.

University of Washington Police Department - Police Dispatcher / Call Receiver

Last updated on December 19, 2024
PST Partner Agency since June 30, 2016

Testing Deadline: January 15, 2025.

Important Information

This recruitment offers a sign-on bonus of up to $5,000 to eligible Police Dispatcher / Call Receivers joining UWPD!

Community Information

The University of Washington Police department serves the University of Washington's primary campus in Seattle. The compact campus footprint of 1.1 square miles contains nearly 200 buildings serving a daily population of around 80,000 students, faculty, staff, and visitors.

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

Department Information

The University of Washington Police Department (UWPD) has the exclusive responsibility to act upon law-enforcement matters and perform police functions for the Seattle Campus of the University of Washington, 24 hours a day. Police Officers at the UWPD respond to public calls for service within a very diverse community, providing community-oriented law enforcement services to the campus and nearby areas, enforcing state laws, city ordinances, and University regulations. Police Officers conduct criminal and traffic investigations, make arrests, prepare necessary documentation and testify in court. Officers also provide for the safety and security of persons and property at University events and attend community meetings. Watch our UW Police Video to meet us and see what it is like to work on the Seattle Campus.

The department strongly subscribes to and operates under the tenets of community-oriented policing.

Job Description

UWPD has an outstanding opportunity for a Police Dispatcher/Call Receiver to perform specialized and varied work in the Police Department Communications Center to include receiving and transmitting law enforcement and related public safety information. This position is responsible for answering department telephones including emergency 911 telephone calls, determining the nature of the caller’s business and dispatching police mobile units, or referring the call to the appropriate resource; prioritizing and routing emergency calls to fire, police and emergency medical services. There is often a high volume of calls, many of which involve accidents or crimes in progress.

The Dispatcher will operate radio dispatching equipment, various computer systems, and associated recording equipment. Additionally, Police Dispatcher/Call Receivers compile information and write and generate accurate reports.

The Communication Center is currently staffed by eight 911 dispatchers who report to a civilian supervisor. The dispatchers receive 911 calls, non-emergency calls, TTY calls (hearing impaired), intrusion/hold-up alarm calls, monitor fire alarms, and monitor several radio frequencies. After receiving a call, the dispatcher will determine the appropriate level of response and dispatch the personnel to the call. 

The Communications Center operates 24 hours per day, 7 days per week.

Area Information

County: King
Population: 80,000+ daytime population
# of Staff: 9 positions committed to the Communications Center; approximately 70 in the department overall

Hiring Status

The deadline to test for the next hiring cycle is January 15, 2025.

We are currently seeking one highly qualified lateral or entry-level candidate to add to our team!

Salary Information

This recruitment offers a sign-on bonus of up to $5,000 to eligible Police Dispatcher / Call Receivers joining UWPD!

$4,541 to $6,107/month, effective 7.1.2024

$5,160 to $6,938/month, effective 7.1.2025

Benefit Information

As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website by clicking the following link, University of Washington Employee Benefits. UWPD Dispatchers participate in the PSERS retirement program.

University of Washington Police Department - Police Dispatcher / Call Receiver Requirements

Category Requirement Required at time of...
    Test Hire
Written Examination Yes, required
Typing Test Yes, required

The typing test is a critical component of your written test score and you are required to complete the online typing test within 90 days (before or after) your written exam. You will be allowed four (4) attempts at the typing test every seven (7) days and are responsible for selecting the score that you want PST to forward to the agencies you have applied with.

35 WPM; 90% Accuracy

PST Personal History Statement Our agency requires a Personal History Statement, but not through PST. If you fill out the PST version for another agency, please keep a copy of the information you have gathered as there is significant overlap in what our agency will be asking on our Personal History Statement if you are selected to proceed to that step.  
Minimum Age 18
Citizenship Yes
High School Grad/ GED Yes
Ability to Read, Speak & Write the English Language Excellent written, verbal and interpersonal communications skills to include demonstrated ability to clearly and concisely speak English and understand English.
College Requirement No
Multiple Scores from Same Applicant We consider the highest score received within the past one year
Request/Access Scores On an as-needed basis as vacancies occur
Dispatch Typing Test 35 WPM; 90% Accuracy