911 Dispatch Position

Ketchikan Police Department - Dispatcher

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PROFILE DISCLAIMER

The information herein is provided by the respective agency and is only as accurate and as up-to-date as the agency representative(s) update this information. PST is not responsible for the veracity of this data as it is provided directly from the agency. It is ultimately the applicant's responsibility to verify any information about the agency with the agency.

Ketchikan Police Department - Dispatcher

Last updated on January 18, 2024
PST Partner Agency since February 03, 2021

Community Information

Ketchikan is Alaska’s First City – The Salmon Capital of the World, Ketchikan is situated on the southern portion of the Southeast Alaska Panhandle in the Tongass National Forest. Having a population of approximately 14,000 residents, Ketchikan is located on Revillagigedo Island approximately 679 air miles north of Seattle, Washington, and is accessible only by air or boat. Our climate is mild; we have world-class fishing, hunting, boating and scenery; we're small enough to be friendly and big enough to have a Wal-Mart.

Ketchikan is a community that offers many of the services of a much larger city. There are medical facilities to accommodate most patient needs, and the community has a thriving arts sector, with many world-renowned artists. With jet service several times a day, every day, things that cannot be found locally can be ordered and shipped quickly.

To learn more about Ketchikan visit: https://www.visit-ketchikan.com/

Department Information

The Ketchikan Police Department consists of 26 sworn police officers, 9 dispatchers, and two civilian staff. The Administration Division consists of the Chief, Deputy Chief, Lieutenant, Dispatch Supervisor, and the Administrative Assistant. The Patrol Division consists of four 12 hour shifts, each with three officers and run by a patrol Sergeant, all of which are supervised by the Deputy Chief. The Investigations Division consists of a Sergeant, two Detectives, a Narcotics Detective affiliated with the HIDTA Task Force, and a School Resource Officer. That division is supervised by the Lieutenant. The Dispatch Division consists of nine Dispatchers working 12 hour shifts and supervised by the Dispatch Supervisor.

Area Information

County:
Population: 14,000
# of Staff: 9

Salary Information

$ 22.06 - $24.12/ DOQ.

Opportunity for regular wage increases.

Associate's Degree  adds 4.5% to the hourly wage.

A Bachelor's Degree 7.0% to the hourly wage.

Shift Differential of 8% on the hourly wage for night shift hours.

Dispatchers can also achieve Fit for Duty pay incentives.

Benefit Information

Non-Administrative staff belong to the Public Safety Employee Association (PSEA) (www.psea.net), their collective bargaining unit. PSEA also provides Health Benefits through their affiliation with ASEA/AFSCME Local 52. details of which can be found at: https://www.aseahealth.org/your-benefits/plan-overview-and-costs/plan-details

Retirement Credit provided through the Public Employees' Retirement System (PERS).

No state income tax.

Paid Sick Leave benefits accrue at 8 hours per month.

Paid Annual Leave benefits accrue according to the following table:

1st year - 96 hours

2nd year - 120 hours

3rd - 4th years - 152 hours

5th - 9th years - 192 hours

10th - 15th years - 240 hours

16th year and after - 248 hours

Ketchikan Police Department - Dispatcher Requirements

Category Requirement Required at time of...
    Test Hire
Written Examination Yes, required
Typing Test Yes, required

The typing test is a critical component of your written test score and you are required to complete the online typing test within 90 days (before or after) your written exam. You will be allowed four (4) attempts at the typing test every seven (7) days and are responsible for selecting the score that you want PST to forward to the agencies you have applied with.

35 WPM; 90% Accuracy

Minimum Age 18
Citizenship US Citizen
High School Grad/ GED No
Driver's License Required Yes
Felony Conviction(s) as an Adult No adult felony convictions at any time.
Felony Conviction(s) as a Juvenile Not normally, but can be reviewed depending on circumstance.
Ability to Read, Speak & Write the English Language Yes
College Requirement No
Dispatch Typing Test 35 WPM and 90% Accuracy

Ketchikan Police Department - Dispatcher Disqualifiers

The following are automatic and potential disqualifiers. Applicants should not apply to our agency if they indicate any of the automatic disqualifiers. Potential disqualifiers will be considered on a case by case basis.

Category Disqualifier
Criminal Activity
Automatic Any adult felony conviction.
Potential Adult misdemeanor convictions will be carefully reviewed.

Contact Information

Ketchikan Police Department - Dispatcher

361 Main Street
Ketchikan, AK 99901
(907) 225-6631

Website
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Agency Test Requirements
Written Examination: Yes, required
Typing Test: Yes, required


Other Ketchikan Police Department positions

Police Officer